Job Description

Our Receptionist  delivers dynamic service while assisting members to the appropriate departments. We are looking for a candidate that possesses the following skills; a high school diploma or equivalent and excellent customer service experience. Recognized for our commitment to employees, members, and the surrounding communities we serve, Neches is proud to be a Great Place to Work certified company. With $1 Billion in assets and over 80,000 members, we are dedicated to delivering signature service while providing financial resources to improve our members’ financial well-being. We are proud of our local roots and Team Neches continues to be true to the credit union commitments. We are Family, Friends, Community.

ADDITIONAL REQUIRED QUALIFICATIONS:

• At Least 1 month of similar or related experience



• Demonstrates the ability to work independently in a fast-paced environment



• Ability to multi-task while handling a high volume of incoming calls 



• Excellent interpersonal, verbal and written communication skills



• Friendly, positive, and outgoing with the ability to provide exceptional member service through empathy, courtesy, and tact



• Dependable; punctual and regular attendance



• Ability to work well in a team environment and support the credit union’s mission and values

  JOB SUMMARY:

• Greeting and guiding members



• Answering a multi-line telephone system



• Sorting and distributing mail

Classification: Non-Exempt

Location: Dowlen (Beaumont)

Hours: Scheduled for 40-hours per week between the hours of:

Monday through Thursday 8:15AM to 5:15PM

Fridays 8:15AM to 5:15PM or 9:15AM to 6:15PM

Rotating Saturdays 6:45AM to 10:15AM

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