Key Responsibilities:

• Monitor and maintain the building’s workflow
• Participate in the daily planning meetings to build the shift plan, document, and distribute
• Monitor work in process (WIP) in each functional area and escalate as adjustments are needed
• Gather, create, monitor, prioritize, and distribute IT and Maintenance tickets, providing additional follow-
• up and escalation as needed for urgent issues
• Collaborate with the Operations leaders and Wave Planning to coordinate wave release to ensure business
• requirements, service levels, and delivery schedules are achieved
• Manage the collection, reporting, and feedback regarding operations functions using the systems and tools
• Communicate effectively with all teams within the DC ensuring that intra-shift targets are achieved and the
• plan for the subsequent shift is shared and aligned
• Facilitate and communicate issues impacting Cuts, Wave Closure, Throughput, and SLA

Key Relationships:

• Sr. Operations Managers
• Operations Managers and Supervisors
• DC Operations Leadership Team
• Wave Chase Team
• Support Areas: IT, IC/QA, Productivity Planning, Engineering, Maintenance, etc.

Knowledge, Skills, and Abilities:

• Requires strong written and verbal communication skills to partner closely with multiple internal
• stakeholders. Ability to read, write and interpret communications in the English language
• Possesses the ability to work autonomously while maintaining composure and service quality in a fast
• paced, time-sensitive environment with competing priorities
• Well-organized with the capability to effectively multi-task
• Strong attention to detail and effective prioritization
• Ability to obtain, interpret, and apply information needed to make sound decisions
• General MS-Office skills (Word, Excel, Teams, and Outlook).
• Working knowledge of Warehouse Management Systems (WMS) principles and ideally knowledge of
• Warehouse Control Systems (WCS)
• Strong knowledge of DC operations, including storage methods and material flow
• Performance and metrics driven mindset

Physical Requirements: While performing the duties of this job, the employee is:

• work in a warehouse environment with varying temperatures
• regularly required to talk, hear; sit, stand and/or walk; use fingers, hands, arms and feetto feel, handle, grip, grasp, lift, operate, push, pull, bend, and/or twist for up to twelve (12)hours/day
• occasionally required to climb, stoop, kneel and/or crouch
• occasionally lift and carry items such as boxes weighing up to fifty (50) pounds
• work safely on elevated surfaces (2nd level mezzanine)
• able to reliably attend work/scheduled hours

Requisite Education and Experience / Minimum Qualifications:

• High school diploma or GED equivalent required
• Minimum of (1) year related distribution experience and/or training
• Required to speak, read, write and comprehend the English language
• Ability to work overtime and weekends as required