Network Team Lead/Manager - Systems Integrator Job at Confidential, Saginaw, MI

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  • Confidential
  • Saginaw, MI

Job Description

Do you want to help businesses stay ahead of disruption by turning complex technology challenges into smooth, strategic outcomes?

Join a respected IT managed services and consulting firm based in Michigan that has grown from a local PC shop into a trusted partner for organisations across industries, delivering managed IT, cybersecurity, cloud solutions, infrastructure support, and 24/7 help desk services; known for building strong client relationships, solving real-world technology problems, and empowering businesses to run securely and efficiently while fostering a culture of initiative, adaptability, and excellence.

Apply today to be part of a team where your expertise helps businesses thrive, shapes their digital future, and makes a tangible impact every day!

Key Responsibilities

  • Lead and manage a team consisting of a Network Engineer, Systems Administrator, and Project Manager
  • Oversee daily network and infrastructure support operations across client environments
  • Ensure timely resolution of escalated technical issues and service delivery standards
  • Coordinate network and systems projects from planning through execution
  • Serve as a technical escalation point for complex networking, firewall, and connectivity issues
  • Work closely with the Project Manager to prioritize workloads, timelines, and client deliverables
  • Develop and enforce best practices for network security, documentation, and operational consistency
  • Monitor performance, conduct regular team check-ins, and provide coaching and mentorship
  • Collaborate with leadership on resource planning, process improvement, and client satisfaction initiatives
  • Support strategic technology planning, including infrastructure modernization and cybersecurity enhancements

Required Qualifications:

  • 5+ years of experience in network engineering or IT infrastructure roles
  • Prior experience in a leadership, supervisory, or team lead capacity
  • Strong understanding of routing, switching, firewalls, VPNs, and enterprise networking
  • Working knowledge of Windows Server environments (AD, DNS, DHCP, Group Policy)
  • Experience supporting multi-client environments or MSP operations
  • Strong communication skills with both technical teams and client stakeholders
  • Ability to manage priorities in a fast-paced service environment

Preferred Qualifications

  • MSP leadership experience strongly preferred
  • Certifications such as CCNA/CCNP, Network+, Security+, Fortinet NSE, or similar
  • Exposure to cloud networking and infrastructure (Azure or AWS)
  • Familiarity with ITIL processes, ticketing systems, and service delivery metrics
  • Experience driving cybersecurity best practices across networks and endpoints

Salary:

  • $75,000 - $100,000

Job Tags

Permanent employment, Local area

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