Job Description

The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

The Massage Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of multiple massage modalities, a general understanding of body treatments, and be willing to train on our spa's specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively deliver wellness solutions that meet our guests' needs. They must hold and maintain a current state license.

• Provide professional massage and body treatments in line with spa standards
• Deliver exceptional customer service and personalized wellness recommendations
• Maintain a clean, safe, and organized work environment
• Manage appointment times efficiently and prepare treatment rooms
• Educate guests on services, products, and wellness needs
• Promote spa services, products, and current offers
• Follow all sanitation, safety, and spa protocols
• Communicate effectively with guests and team members
• Support daily spa operations as needed

To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English fluently. Additionally, the person must possess and adhere to the following core values: 

• Integrity 
• Passion
• Work Ethic 

Qualifications

• Ability to create customized treatment plans
• Understanding of contraindications and safety standards
• Professional bedside manner and client service orientation
• Respect for client confidentiality and boundaries
• Ability to work independently or as part of the team
• Excellent communication and listening skills, as well as basic computer knowledge

Additional Information

Why Westgate? 

• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Wellness Programs to Support Your Well-Being
• Tuition Assistance to Help You Grow Your Career
• Employee Assistance Program (EAP) – Support When You Need It Most
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship  – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

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