Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being and support of U.S. citizens.
The Knowledge Management Process Owner is responsible for designing, implementing, and governing the Knowledge Management process within the ITIL-aligned ITSM framework. This role ensures that knowledge assets are accurate, accessible, and aligned with organizational standards, while also providing quality assurance and governance for documentation and knowledge lifecycle within ServiceNow.
This role is part of the Service Management team and will be cross trained to provide back-up support to peers.
Key Responsibilities:
Required Skills and Qualifications:
Preferred Skills:
Location: Remote
Clearance Level: Requires the ability to pass a CMS background check and meet the residency requirement for having resided in the US at least (3) three out of the last (5) five years in order to obtain a Public Trust.
What GDIT Can Offer You:
Full-flex work week to own your priorities at work and at home, with core work hours Monday – Friday 9:00 AM ET – 3:00 PM ET
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
Challenging work that makes a real impact on the world around you
Remote work
#GDITFedHealthJobs
Years of Experience
1 + years of related experience
* may vary based on technical training, certification(s), or degree
Certification
Travel Required
None
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