Full-Time | Technology & Innovation Team
Are you a problem-solver who loves improving systems, streamlining processes, and helping people work smarter through technology? Join our team as an IT Specialist and play a key role in supporting and advancing the technology that powers one of the premier private club experiences on Bald Head Island.
This role is ideal for an IT professional who enjoys a mix of hands-on support, project work, automation, and innovation — someone who wants to make a visible impact across an entire organization while continuing to grow their technical skills.
Working alongside the IT Director, you'll help drive system improvements, technology integrations, automation initiatives, and day-to-day IT operations that enhance communication, efficiency, and service delivery across the Club.
Execute special IT projects including system enhancements, integrations, and technical implementations
Support technology initiatives prioritized by Club leadership
Identify opportunities to improve internal systems, workflows, and operational efficiency
Research and recommend technology solutions and best practices that enhance performance and service delivery
Collaborate with departments to solve real-world operational challenges through technology
Assist with integrations between Club operating systems and vendor platforms
Utilize tools such as Power Automate, Power BI, and similar platforms to improve automation and reporting
Help implement and maintain an internal communications dashboard integrating financial data, workforce analytics, event communications, and forecasting
Partner with Marketing to maintain Club websites, servers, and databases
Troubleshoot hardware, software, configuration, and setup issues for staff
Support internal IT ticket resolution and assist IT Support Assistants as needed
Train employees on systems, hardware usage, and data security best practices
Develop and maintain technical documentation and training materials
Maintain IT office spaces, equipment inventory, and server room organization
Track work activity through the internal ticketing system for operational analytics
Stay current with emerging technology trends and pursue ongoing professional development
2–3 years of prior IT experience
Working knowledge of IT systems, infrastructure, and troubleshooting practices
Strong analytical and problem-solving skills with excellent attention to detail
Professional communication skills and a collaborative mindset
Positive, dependable, and team-oriented attitude
Willingness to learn and adapt in a fast-paced environment
Preferred (but not required):
College degree (2- or 4-year)
Experience with club management systems (Northstar, Club Essentials, Jonas)
IT training or instructional experience
Relevant certifications
Four (4) 10-hour workdays per week
Schedule varies based on operational needs
Weekend availability required at times
Primarily on-site with occasional remote work as needed
Flexibility required during peak seasons, projects, or major initiatives
This role works primarily indoors in a professional office and Club environment and includes occasional equipment setup and lifting (up to 40+ lbs).
Work in a collaborative, service-focused culture
Play a visible role improving operations across an entire organization
Gain exposure to enterprise systems, integrations, and automation projects
Opportunities for continued learning, certifications, and professional growth
Be part of a team committed to innovation, efficiency, and exceptional member experiences
If you enjoy solving problems, building smarter systems, and helping teams succeed through technology, we'd love to meet you.
Apply today and help shape the future of technology at the Club.
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