Job Description

NBME is proud to partner with Drexel University and give students the opportunity to utilize the skills they have learned in the classroom and leverage them in an educational setting.

RESPONSIBILITIES

• Triages external customer (volunteer) requests within the shared Volunteer Services Outlook inbox.
• Communicates professionally with internal and external customers of the Volunteer Services unit.
• Facilitates user adoption of new cloud-based volunteer management system (VMS) by:
  • assisting with training and troubleshooting sessions,
  • participating in the development of communication plans and use cases,
  • creating process flow diagrams and step-by-step process guides.
• Maintains up to date information in the VMS and performs administrative tasks related to volunteer management processes.
• Supports the recruiting of subject-matter experts to committees by producing reports on current and potential volunteers.
• Appropriately handles the storage, distribution, and destruction of sensitive data.

QUALIFICATIONS AND REQUIREMENTS

• Must be a student at Drexel University, enrolled in the following majors
  
  • Business
  • Information Systems
  • Management Information Systems
  • Healthcare Administration/Management
  • Human Resource Management
  • Legal Studies
• Excellent attention to detail
• Continuous improvement mindset
• Strong writing skills
• Independently motivated
• Demonstrated skill in use of computer applications, particularly proficiency in Microsoft Office suite with emphasis on SharePoint, Word, Excel, and Outlook.

The following areas of experience are beneficial, but not required:

• Experience with Microsoft Access and Microsoft Visio
• Experience with functional testing, relational databases, or process flow diagrams
• Knowledge of medical terminology and medical education terminology

About NBME:

NBME offers a versatile selection of high-quality assessments and educational services for students, professionals, educators, regulators and institutions dedicated to the evolving needs of medical education and health care. To ensure our assessments meet the highest standards of quality, stay relevant and align to the current curriculum in medical schools and training programs, we rely on a wide network of collaborators. These include the volunteers who help develop our exam questions, the committees and panels who represent various groups within the medical education community, external researchers and health profession organizations.

We are committed to meeting the needs of educators and learners globally with assessment products and expert services such as NBME® Subject Examinations , Customized Assessment Services , Self-Assessment s , the International Foundations of Medicine ® Program and Item Writing Workshops . Together with the Federation of State Medical Boards, NBME develops and manages the United States Medical Licensing Examination® , which measures the ability to apply knowledge and skills that form the basis of safe and effective patient care. Our Competency-based Assessment unit is focused on new methods as well as the optimization of assessment in the workplace and education.

As a result of leadership in ongoing research, innovative measurement practices and the exploration of forward-thinking assessment modalities and improvements, NBME advances assessment science. Our grant and funding opportunities further support this dedication to medical education and assessment science. We help develop the next generation of assessment professionals through our Summer Psychometric Internship Program . Through the Stemmler Fund , Strategic Educators Enhancement Fund and Latin America Grants Program , researchers and educators can continue to improve the assessment of health care professionals around the world.

Diversity, Equity, and Inclusion Statement

At NBME, we continue to innovate and improve how we fulfill the evolving needs of the health care community. This commitment starts and ends with the people at NBME. By recruiting and empowering talented individuals from various disciplines and backgrounds, which includes professionals with diverse life experiences, abilities, and perspectives, NBME can take a well-informed, robust approach to advancing medical education and assessment for years to come. We also continue to focus on ensuring that our DEI work is impactful and ingrained in everything we do, including with our staff, workplace culture, products and services, the Philadelphia community, and the broader medical education landscape.

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