Director of Spa and Wellness - Grand Wailea, a Waldorf Astoria Resort Job at Hilton, Grand County, CO

alN6MWg0dDY2RFpVMHBCTjRtS3VxUEIvS0E9PQ==
  • Hilton
  • Grand County, CO

Job Description

The Grand Wailea is currently hiring a Director of Spa! This role is responsible for directing and administering the activities and services of all Spa-related operations (i.e. Spa, Fitness Center, Salon, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Director of Spa , you would be responsible for directing and administering the activities and services of all Spa-related operations (i.e. Spa, Fitness Center, Salon, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
  • Direct and administer all Spa operations to include, but not limited to, guest service, product quality and innovation, merchandising and marketing/revenue generation, inventory management and cost controls, systems use and management, budget and forecasting, report generation, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
  • Develop and implement spa menus and marketing strategies
  • Initiate and implement marketing and up-selling techniques to promote spa services to maximize overall revenue
  • Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
  • Recruit, interview and train team members
  • Ensure team members have current knowledge of spa products, services, facilities, events and pricing and policies
  • Resolve guest issues and concerns to guest satisfaction

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: 

  • Medical Insurance Coverage – for you and your family
  • Mental health resources including Employee Assistance Program
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel program: 100 nights of discounted travel
  • Parental leave to support new parents
  • 401K plan and company match to help save for your retirement
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt Free Education:Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
  • Career growth and development
  • Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable

Salary Range: $180,000- $200,000 based on applicable experience 

#LI-JB1

Job Tags

Currently hiring, Night shift

Similar Jobs

Cardiac Study Center

Cardiac Sonographer Job at Cardiac Study Center

 ...Registered Cardiac Sonographer Cardiology Imaging Bonney Lake, WA In-Office | Full-Time | $39.50 $66.19 per hour|$5,000 Sign On Bonus (4) 10-hour shiftsMondayFriday, 7:00 AM5:30 PM | No weekends or holidays About Us Cardiac Study Center (CSC), in... 

Confidential

NEWSROOM COORDINATOR, NBC & TELEMUNDO Job at Confidential

 ...bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming... 

Linda's House Pediatric Day Care & Preschool

Preschool Teaching Assistant Job at Linda's House Pediatric Day Care & Preschool

 ...Summary White Barn Childrens Centre is seeking a warm, dependable Teaching Assistant to support our nature-based preschool program for children ages 36. Our school emphasizes outdoor exploration, play-based learning, and nurturing childrens natural curiosity in... 

Peraton

Systems Integrator Job at Peraton

Responsibilities Senior Systems Integrators support the Government by leading and overseeing the integrity of the NSG/ASG systems-of-systems enterprise. They lead and oversee planning, implementation approaches, testing, documenting, and maintaining solutions for... 

Stryker

Field Clinical Specialist - Rochester NY - Peripheral Vascular Job at Stryker

 ...Provide clinical demonstrations and instruction for use of company products in pre-sale, implementation, and post-sale situations in formal...  ...process. Qualifications BS degree preferred in related field or 6 years demonstrated successful sales experience. ...