Job Title: Collections Unit Clerk
Location: Boston, MA 02108
Employment Type: 2+ Month Contract
Schedule: Monday-Friday | 8:00 AM - 4:00 PM
We are seeking a dependable Collections Unit Clerk to support the Administrative Office by managing the full lifecycle of Collections Unit mail—from physical retrieval to digital archiving. This role requires strong organizational skills, attention to detail, and the ability to work independently to ensure all correspondence is processed efficiently and accurately each day.
Serve as the primary on-site clerk responsible for collecting, sorting, and processing Collections Unit mail
Retrieve physical mail daily from the DTA P.O. Box at 7 Avenue de Lafayette and transport it to the main office
Open and process all incoming mail daily to prevent backlogs
Sort correspondence into designated categories based on document type and unit requirements
Coordinate with DTA staff to obtain appropriate client-specific coversheets
Prepare documents for digital imaging by attaching required coversheets
Operate multi-function scanners to digitize physical documents
Ensure scanned files are routed accurately within the agency’s system
Organize and file physical mail after scanning is complete
Troubleshoot minor scanning or document processing issues
Maintain productivity standards while following supervisory guidance
Minimum 1 year of clerical or administrative experience
Experience operating multi-function scanning equipment
Ability to push a mail cart (up to 35 lbs) across several city blocks
Ability to travel daily between 7 Avenue de Lafayette and 1 Ashburton Place
Strong attention to detail and time management skills
Reliable attendance and consistent work ethic
Ability to handle sensitive documents with confidentiality
Comfortable working in a state agency environment
This role is ideal for a detail-oriented administrative professional who thrives in a structured, process-driven environment.
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