Job Description

Sales Support
Schedule – Onsite Monday through Friday   - $23/hr. - $25/hr.
Position Summary
Interface with sales team, customers for the purposes of supporting any sales activities of secondary packaging machinery and its after-sales support activities. Work in close collaboration with Sales Representatives, Managers, and team members to support every aspect of sales activity.
Essential Functions and Responsibilities
A. Internal Duties & Responsibilities

• Create product matrix for new opportunity both in English and Japanese
• Create documentation to submit to the corporate office for quotation in Japanese
• Translate document/drawings from English to Japanese, Japanese to English
• Data entry to Sage
• Download sales data from Kintone and edit data for presentation.
• Create sales meeting presentation materials with PowerPoint.
• Arrange shipping product samples to Japan.
• Revise the spec sheet template.
• Troubleshoot and resolve issues which may arise .

• Work with other Sales Representatives / Managers / Sales Support Team Member/ other departments to support every aspect of sales activities.
• Communicate with Sales Representative to follow up and update the sales data.
• Coordinate with Sales Representatives / Managers / Sales Support Team Member/ other departments to support organizing trade shows and other events.
• Communicate with headquarters, accounting, personnel, IT, etc., as necessary, both internally and externally.

• Communicate with customers to follow up any Sales Representative activity.
• Communicate with supplier to create sample packaging materials.

• Associate degree or equivalent (Bachelor's degree preferred)
• Office/Admin work experience preferred.
• Fluent / Business level in English.
• Japanese skill is required (read and write), oral communication skill is not required but helpful.
• Excellent communication skills (written and verbal)
• Proficient in Microsoft Office, especially in Word and Excel
• ERP system experience is a plus.
• Logistics experience is a plus (import/export).
• Inventory management experience is a plus.
• Travel: 0-10% (possibly once a year).
• Authorized to work in the United States.

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